Terms of Service

1. Who we are

These Terms of Service ("Terms") govern access to and use of the run.forex market data services, including the API, WebSocket stream, documentation and customer portal (together, the "Service"). The Service is operated by Run Forex Group ("we", "us", "our"). By creating an account, issuing an API key or using the Service, you ("Customer", "you") agree to these Terms.

2. The Service

We provide real-time and historical market data covering crypto, equities and ETFs, foreign exchange, indices, metals, commodities and bonds, sourced from third-party exchanges, venues and liquidity providers. Coverage, instruments and history depth may change as upstream sources change. We may add, modify or discontinue instruments or endpoints.

3. Accounts and API keys

You must provide accurate registration details and keep them current. API keys are confidential credentials issued to you and must not be shared, resold or published. You are responsible for all activity carried out with your keys. Keys may be restricted to the IP addresses you nominate, subject to the limits of your plan. Notify us promptly atsecurity@run.forex if you believe a key has been compromised; you can also rotate keys yourself in the portal.

4. Acceptable use

You agree not to: (a) exceed or attempt to circumvent the rate limits, subscription limits, connection limits or IP restrictions of your plan; (b) share, sublicense, resell, redistribute or publicly display the data except as expressly permitted in writing; (c) use the Service to build or train a competing market data product; (d) reverse engineer, probe or disrupt the Service or its infrastructure; (e) use the Service unlawfully or in breach of the rules of any exchange, venue or regulator that applies to you.

5. Data licence and restrictions

Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable licence to access and use the data internally, for the duration of your subscription. Redistribution to third parties, public display, or onward licensing of the data requires a separate written agreement. Certain data originates from third-party venues and may carry additional restrictions imposed by those sources, which pass through to you. Nothing in these Terms transfers ownership of any data or intellectual property to you.

6. Fees, billing and refunds

Plans are billed in advance, monthly or annually, in the currency shown at checkout. We accept card payments (processed by iyzico) and crypto payments. Subscriptions renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period and the Service remains available until then. Except where required by law, fees already paid are non-refundable. Taxes are your responsibility unless we are required to collect them.

7. Plan limits

Each plan defines limits on requests per second and per hour, WebSocket subscriptions and concurrent connections, IP allowlist slots, accessible asset classes and history rows per request. Requests beyond these limits may be rejected with an HTTP 429 response. Sustained attempts to exceed limits may result in suspension. You may upgrade at any time.

8. No investment advice; no warranty of accuracy

The data is provided for informational and technical purposes only and does not constitute investment, financial, legal or tax advice, nor a recommendation to trade any instrument. Market data may contain inaccuracies, gaps, delays or errors, including those originating from upstream sources. You are solely responsible for any trading, risk or business decisions made using the Service. You should independently validate data before relying on it for trading or pricing purposes.

9. Availability and support

We aim to provide a reliable service but, unless a separate written service level agreement applies to your plan, the Service is provided on an "as available" basis without guaranteed uptime. Maintenance, upstream outages and third-party failures may interrupt availability. Support channels and response expectations depend on your plan.

10. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, timeliness and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, nor for any trading losses, lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the Service. Our total aggregate liability arising out of or relating to the Service shall not exceed the amounts you paid to us in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnity

You agree to indemnify and hold us harmless from claims, damages, liabilities and expenses arising from your use of the Service, your breach of these Terms, or your infringement of the rights of a third party.

13. Suspension and termination

We may suspend or terminate access, with or without notice, if you breach these Terms, fail to pay, or if your use threatens the security, stability or legality of the Service. You may terminate at any time by cancelling your subscription. On termination, your right to access the Service and use the data ceases.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or through the portal before they take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the Republic of Türkiye, and the courts of Türkiye shall have jurisdiction, without prejudice to any mandatory consumer protections available to you in your country of residence.

16. Contact

Run Forex Group — legal enquiries: legal@run.forex · security: security@run.forex · support: support@run.forex